Client Services Manager

Remote*
Accepting Applicants

Part-time & Full-time

Apply Below
Abigail Joyce Photography is a leading family photography source in Chicago, IL. We provide a blend of formally posed and candid sessions in our timeless editorial style. 

Our mission is to provide world class hospitality and experiences using photography as the catalyst. 

We believe that taking care of our clients starts with taking care of our employees, and their families. This means building a strong team that can lean and rely on each other as they grow and celebrate in family, as much as we believe our clients do.
Job Description
We're expanding our team to cover more of Chicagoland area and provide a world class service. This position would require managing our client's internal accounts, providing information and correspondence to our clients, and assisting in the success of our client's journey.

This is a part-time position with the ability to grow into a full-time position. 

Do you love to talk with new people, working remotely, and answering questions? Do you love making people happy, having routines, and thrive in your email software? We want you on our team!

*While the requirements of this position can typically be performed anywhere in the world, we do require the ability to meet at least 3-5 times a month in-person, at one of our offices in the greater Chicagoland area.
Tasks and Duties
Correspond with our clients as they onboard
Maintain communication with clients through their booking journey
Schedule external emails, invoices, blog posts, and social media responses
Manage client information using CRM software
Take, make, and schedule phone calls
Manage our brand ambassadorship program
Requirements
Experience in professional correspondence 
Experience using CRM software
Reliable access to internet
Fantastic interpersonal skills
A plus to have
Experience in account or client management
Experience in brand management
Perks & Benefits
Flexible hours and work locations
Company equipment
Paid Time Off after 12 months
Paid Maternity Leave after 24 months
Healthcare plans & matching as eligible
401K Plans with matching contributions as eligible  
Position Application

Questions? Email Ben about them!

Benjamin Lemenager
Co-Owner & Hiring Manager
Email Me
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